Skip to content

Private Venue Booking

Muse & Co offers private event bookings for birthday parties, corporate team building, bridal showers, school groups, and more. This page covers how private bookings work from the staff perspective -- from the initial inquiry through the event itself.

How Customers Book

Customers can request a private booking in two ways:

MethodDetails
Onlinencmuse.co/book-space -- fills out an inquiry form
Emailhello@ncmuse.co -- freeform request

INFO

Private bookings are not instant-confirmed. Every request goes through the admin portal where a quote is generated and sent to the customer for approval.

Two Bookable Spaces

Muse & Co has two distinct spaces available for private bookings:

SpaceCapacityBest For
Art SpaceUp to 12 guestsIntimate painting sessions, small birthday parties, bridal showers
Entire VenueFire code: 76, standard seating: 34Corporate events, large parties, full buyouts

Availability

SpaceAvailable DaysNotes
Entire VenueMonday or WednesdayFull venue is only available on days closed to public or low-traffic days
Art SpaceTuesday through Sunday (during business hours)Can be reserved while the cafe remains open to the public

What Is Included

Every private booking includes:

  • Use of the booked space (Art Space or Entire Venue)
  • Tables and chairs arranged to the customer's needs
  • Guests can order from the cafe menu, or choose a drink package
  • Optional add-on: art instruction (the base booking is space only -- art supplies and an instructor are an add-on, not included by default)

TIP

When generating a quote in the admin portal, make sure to ask the customer whether they want art instruction included. This changes the pricing and the setup requirements significantly.

Staff Requirements

Minimum 2 staff members are required for all private events:

RoleResponsibilities
LeadPrimary contact with the event organizer, oversees setup and flow
SupportHandles drink orders, assists guests, manages cleanup

If the event includes a painting activity, the artist instructor counts as a third person but does not replace the two staff requirement.

The Booking Process

1. Inquiry Comes In

A customer submits a request via the website form or email. Key details to confirm:

  • Date and time
  • Number of guests
  • Type of event (birthday, corporate, bridal, etc.)
  • Whether they want art supplies / a painting activity
  • Any special requests (decorations, food from outside, AV equipment)

2. Generate a Quote

Use the admin portal at staff.ncmuse.co to create a quote:

  • Select the date and time block
  • Add line items (space rental, art supplies, drink packages if applicable)
  • Add any custom notes or special pricing
  • Send the quote to the customer via the portal (they receive it by email)

3. Customer Confirms and Pays

Once the customer approves the quote, payment is processed through Stripe. The event is then confirmed and appears on the staff calendar.

4. Event Day

Before the event:

  • Arrive at least 1 hour early
  • Arrange tables and chairs to the agreed layout
  • If art supplies are included, set up stations (see Paint & Boba Setup for reference)
  • Confirm drink prep is ready

During the event:

  • Greet the event organizer when they arrive
  • Handle drink service throughout
  • Stay available but give the group their space

After the event:

  • Follow standard Event Cleanup procedures
  • Complete normal closing procedures if it is the last event of the day

WARNING

Outside food is welcome -- customers can bring ready-to-serve catering. Confirm this during the booking process so you can plan table space accordingly. Muse & Co does not provide food. For drinks, we offer drink packages or guests can order individually from the cafe.

Parking

Share this information with customers when confirming their booking:

  • Street parking: Free on weekends, before 9 AM, after 5 PM, and holidays. Weekday meters are $1/hr.
  • Franklin Street Deck: First hour FREE.
  • Full parking guide: ncfayetteville.com/parking

Military & Government

Fayetteville is a military town. We offer:

  • 15% military/government discount
  • Tax-exempt purchases accepted
  • GPC (Government Purchase Cards) accepted

Common Private Event Types

TypeTypical SizeNotes
Birthday parties10-20 guestsOften includes painting activity, cake
Corporate team building15-34 guestsMay request projector or screen for presentations
Bridal showers8-12 guestsArt Space works well; decorations usually brought by the group
School groups15-25 studentsRequires at least 1 chaperone from the school

Last updated: March 2026

Internal documentation for Muse & Co staff only