Request Time Off
Time Off Is Unpaid
Muse & Co hires part-time employees and does not provide paid time off (PTO). Time-off requests tell management when you need to be away from work; approval does not create paid hours or a PTO balance.
Submitting a Request
- Go to My Schedule on staff.ncmuse.co
- On mobile, tap Time Off in the bottom bar. On desktop, find the Time Off card in the sidebar.
- Tap New Request
- Fill in:
- Type: Choose the appropriate non-PTO category, such as Sick Leave, Personal, or Unpaid. Do not select PTO.
- Start date: First day off
- End date: Last day off
- Hours: How many hours you're requesting
- Reason (optional): e.g., "Doctor appointment"
- Tap Submit Request
Request Statuses
| Status | Meaning |
|---|---|
| Pending (amber) | Waiting for manager approval |
| Approved (green) | Approved — you're good to go! |
| Denied (red) | Not approved — talk to your manager |
No PTO Balance
Part-time employees do not accrue or receive PTO. Any balance or PTO option shown by the scheduling software does not represent an available Muse & Co benefit. If the portal displays something confusing, ask management before submitting the request.
One-Off Day Blocks
For quick "I can't work this day" blocks (not formal time off), use the Availability feature instead — see Block Time / Availability.
WARNING
Submitting a time off request does NOT automatically block your schedule. Your manager reviews and approves requests, then adjusts the schedule accordingly.